SHIPPING
We offer international shipping to all destinations.
Express Worldwide Shipping by DHL, UPS
Shipping cost: 53 USD
Delivery time: 2-4 business days (excluding the day of dispatch, weekends and holidays)
Delivery times are approximate. The seller is not responsible for any delays caused by unforeseen circumstances that were not caused by the seller and that could not have been foreseen.
CUSTOMS
Please note that VAT, custom duties taxes and related charges are not included in the shipping cost on the website. Customs policies and import duties vary widely from country to country. Please be sure to check this information with the customs office of your country before making an order.
HOW TO ORDER
When you find an item you wish to purchase, carefully select your size (there is a size guide for every item) and the quantity, then click ‘Add to cart’. You can continue shopping and add more items to your shopping cart, or you can proceed to checkout. Next please choose your shipping preference, fill in your contact information and delivery address and then proceed to payment and select your payment method.
Once you have placed your order, you will receive an email confirmation with your order number and description. Your order will then be shipped directly to you.
ORDER PROCESSING TIME
If the product is available at stock, order will be processed and shipped to the Customer within 1-2 business days.
If the Customer has placed a pre-order for the product, the package will be dispatched within 1-2 business days once the item is available in our warehouse. The date of arrival of the goods at the warehouse is indicated in the conditions of pre-order in the description of the goods. Please note that if the Customer has placed an order containing a pre-order item, the entire order will be on hold and dispatched at once.
TRACKING NUMBER
As soon as your order is dispatched you will receive a tracking number via SMS or email.
If you have not received an order confirmation or tracking number from us, please check Spam folder or contact customer support at monncashmere@gmail.com
